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FAQs
Registration
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Q: How
do I register for a course?
A: To register for a course, click the "Registration" button next to the course title. For CME Online programs, the appropriate fee will automatically display on the registration form, and you will pay by credit card. You will gain immediate access to the course unless your payment is declined.
For programs that are hosted on other sites, such as our webcasts and DVD courses, the Register button will take you to the registration page for that activity.
Q: How much does each course cost? Is there
a fee waiver for users from developing nations?
A: All CME Online courses cost $20 per CME credit. Participants living in Africa and Haiti receive most courses for free. Participants living in developing nations receive a 50% discount. For our international pricing, click here.
For all other distance learning programs, please see the registration pages for the various fee details.
Q: I work at a Harvard-affiliated hospital and
have a Harvard ID. Do I still have to pay?
A: Yes, users affiliated with Harvard pay for distance learning courses.
Q: I am not an M.D. Can I take your courses?
A: Yes, anyone can take our courses. However, please note that our courses are accredited by the Accreditation Council for Continuing Medical Education (ACCME). All participants receive a certificate, but not all users are eligible for AMA PRA Category 1 Credit™. (For example, non-physicians are not eligible for AMA PRA Category 1 Credit™, but they do receive a certificate of completion).
Q: I am having trouble registering for a course. What should I do?
A: Please be sure that you have
enabled cookies and pop-up windows, and ensure that you have a direct internet
connection. Some AOL users may have difficulty accessing
CME Online courses, therefore we recommend that you use standard web browsers
(e.g., Internet Explorer, Netscape, Safari). If you continue to have trouble
with registration, please contact us.
Q: How long do I have to complete a course?
A: Each course page has an expiration date posted. You must complete the course prior to its expiration date in order to earn CME credit or a certificate of completion. For CME Online programs, you will continue to have access to the course after it expires, but you are not eligible to earn credit after its termination date.
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Technical Support
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Q: What kind of computer do I need to access CME online?
A: Any computer that can access the Internet is supported. You can use
a PC, a Macintosh or a Unix machine
Q: What kind of internet connection and browser do I need to use CME online?
A: Internet Connection: Your computer should be configured to
access the Internet. A high speed internet connection may be required
to view some of the large multimedia files.
Browsers: Internet Explorer 5.5 or higher is recommended. However,
Internet Explorer 4.0 or Netscape 4.0 or newer versions will also
work. You can also download the latest versions of Internet
Explorer and Netscape.
Please note that JavaScript and cookies must be enabled.
NOTE: Some AOL users may have difficulty accessing CME Online courses. We recommend
that you use standard web browsers (e.g., Internet Explorer, Netscape,
Safari), that you enable cookies and pop-up windows, and ensure that you
have a direct internet connection.
Q: How do I enable cookies in my browser?
A: You will need to allow your browser to set session cookies.
In Internet Explorer 6.0:
Tools >> Internet Options >> Privacy
Set your privacy to "Medium."
Click the "Advanced" tab.
Uncheck the box that says "Override default cookie handling."
This will allow Internet Explorer to handle cookies by the default
for the medium security level
Alternatively, you can check the box that says "Override default
cookie handling," and custom set it by checking the box that says
"Allow session cookies" to use this site. You can block all other
cookies.
In Netscape:
Edit >> Preferences >> Advanced >> Accept all cookies
Remember, if it is important to you to have cookies turned off,
you can always turn them off again when you are done.
Q: How do I enable Javascript to run on my browser?
A: In Internet Explorer:
From the main menu, Go to "View | Internet Options..." Click the "Security" tab
Select "Custom," and click on the "Settings" button
To enable: make sure "Enable" is selected under "Active scripting" To disable: make sure "Disable" is selected under "Active scripting" Restart the browser
In Netscape: From the main menu, Go to "Edit | Preferences..." Select "Advanced" panel
To enable: make sure "Enable JavaScript" check box is
checked.
To disable: make sure "Enable JavaScript" check box is
unchecked.
Restart the browser
Q: Do I need to install any plugins to use CME online?
A: Some of the CME courses may contain videos.
To access this material, you will need RealPlayer and/or Apple Quicktime.
You can
click here to download RealPlayer, and you can
click here
to download Apple Quicktime.
Some course material might contain data in PDF format. To view PDF
files, you need to download
the PDF Acrobat reader.
No plugins, however, are required for general
use of the CME website.
Q: What do I do if I lost my password?
A: Go here
and enter the email address you used to register for the site.
Your password will be emailed to you.
Q: I am still having problems using the CME online, what can it do?
A: Depending on your computer's unique configuration,
there could be many reasons why you might be having problems using
the CME Online website.
(a) If you are running a firewall program on your computer, such
as ZoneAlarm, shut it down temporarily.
(b) If you are running a Anti-virus software program in the background,
shut it down.
Note that you will have to work with the particular vendor's documentation
to figure out how to enable/disable the software application.
(c) If you are still having technical difficulties, email cme_online@hms.harvard.edu
or call (617) 384-8600 between 10:00 AM and 4:00 PM Mon-Fri, Boston
time.
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Accreditation and Certification
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Q: Who accredits Harvard Medical School CME Online?
A: The Harvard Medical School is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The Harvard Medical School designates each enduring material for a specific number of AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Q: How do I earn credit from Harvard Medical School’s CME Online?
A: Credit from Harvard Medical School's Online CME is granted to physicians on a per-course basis. Upon successful completion of a course, physicians receive a certificate via e-mail for AMA PRA Category 1 Credit™. In order to receive your certificate, you must complete all sections of the course.
Q: What will I receive to document the credit I have earned?
A: A certificate will be e-mailed to you within two weeks of completing a course:
Click the image to view a sample of the certificate
I never received
my certificate. What should I do?
A: Certificates are e-mailed within 2 weeks of completing a course. If you do not receive a certificate, please contact us.
Q: How can I find my state’s CME requirements?
A: An updated table of state-by-state CME requirements is maintained by the AMA.
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