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Registration
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Q: How
do I register for a course?
A:To register for a course, click the "Registration" button next to
the course title, and fill out the registration form. The appropriate fee will
automatically display, and you will pay by credit card. You will gain immediate
access to the course unless your payment is declined.
Q: How much does each course cost? Is there
a fee waiver for users from developing nations?
A: All CME Online courses are $20 per CME credit. Participants living in Africa receive most courses for free. Participants living in developing nations receive a 50% discount.
For our international pricing, click here.
Q: I work at a Harvard-affiliated hospital and
have a Harvard ID. Do I still have to pay?
A: Yes, users affiliated with Harvard pay for CME Online courses.
Q: I am not an M.D. Can I take your courses?
A: Yes, anyone can take our courses. However, please note that our courses are accredited by the Accreditation Council for Continuing Medical Education (ACCME). All participants receive a certificate, but not all users are eligible for AMA PRA Category 1 credit™. (For example, non-physicians are not eligible for AMA PRA Category 1 credit™, but they do receive a certificate of completion).
Q: I am having trouble registering for a course. What should I do?
A: Please be sure that you have
enabled cookies and pop-up windows, and ensure that you have a direct internet
connection. Some AOL users may have difficulty accessing
CME Online courses, therefore we recommend that you use standard web browsers
(e.g., Internet Explorer, Netscape, Safari). If you continue to have trouble
with registration, please contact us.
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Q: How long do I have to complete a course?
A: You have as much time as you need. Generally, the number of credits indicates about how long a course will take (a 2-credit course will take about 2 hours). However, once you register for a course, you can access it any time for as much time as you need.
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Technical Support
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Q: What kind of computer do I need to access CME online?
A: Any computer that can access the Internet is supported. You can use
a PC, a Macintosh or a Unix machine
Q: What kind of internet connection and browser do I need to use CME online?
A: Internet Connection: Your computer should be configured to
access the Internet. A high speed internet connection may be required
to view some of the large multimedia files.
Browsers: Internet Explorer 5.5 or higher is recommended. However,
Internet Explorer 4.0 or Netscape 4.0 or newer versions will also
work. You can also download the latest versions of Internet
Explorer and Netscape.
Please note that JavaScript and cookies must be enabled.
NOTE: Some AOL users may have difficulty accessing CME Online courses. We recommend
that you use standard web browsers (e.g., Internet Explorer, Netscape,
Safari), that you enable cookies and pop-up windows, and ensure that you
have a direct internet connection.
Q: How do I enable cookies in my browser?
A: You will need to allow your browser to set session cookies.
In Internet Explorer 6.0:
Tools >> Internet Options >> Privacy
Set your privacy to "Medium."
Click the "Advanced" tab.
Uncheck the box that says "Override default cookie handling."
This will allow Internet Explorer to handle cookies by the default
for the medium security level
Alternatively, you can check the box that says "Override default
cookie handling," and custom set it by checking the box that says
"Allow session cookies" to use this site. You can block all other
cookies.
In Netscape:
Edit >> Preferences >> Advanced >> Accept all cookies
Remember, if it is important to you to have cookies turned off,
you can always turn them off again when you are done.
Q: How do I enable Javascript to run on my browser?
A: In Internet Explorer:
From the main menu, Go to "View | Internet Options..." Click the "Security" tab
Select "Custom," and click on the "Settings" button
To enable: make sure "Enable" is selected under "Active scripting" To disable: make sure "Disable" is selected under "Active scripting" Restart the browser
In Netscape: From the main menu, Go to "Edit | Preferences..." Select "Advanced" panel
To enable: make sure "Enable JavaScript" check box is
checked.
To disable: make sure "Enable JavaScript" check box is
unchecked.
Restart the browser
Q: Do I need to install any plugins to use CME online?
A: Some of the CME courses may contain videos.
To access this material, you will need RealPlayer and/or Apple Quicktime.
You can
click here to download RealPlayer, and you can
click here
to download Apple Quicktime.
Some course material might contain data in PDF format. To view PDF
files, you need to download
the PDF Acrobat reader.
No plugins, however, are required for general
use of the CME website.
Q: What do I do if I lost my password?
A: Go here
and enter the email address you used to register for the site.
Your password will be emailed to you.
Q: I am still having problems using the CME online, what can it do?
A: Depending on your computer's unique configuration,
there could be many reasons why you might be having problems using
the CME Online website.
(a) If you are running a firewall program on your computer, such
as ZoneAlarm, shut it down temporarily.
(b) If you are running a Anti-virus software program in the background,
shut it down.
Note that you will have to work with the particular vendor's documentation
to figure out how to enable/disable the software application.
(c) If you are still having technical difficulties, email cme_online@hms.harvard.edu
or call (617) 384-8600 between 10:00 AM and 4:00 PM Mon-Fri, Boston
time.
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Accreditation and Certification
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Q: Who accredits Harvard Medical School CME Online?
A: Harvard Medical School is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Harvard Medical School assigns each course a designated number of AMA PRA Category 1 credit™. Each physician should claim only those credits that he/she actually spent in the educational activity. Please see each course description page for details.
Q: How do I earn credit from Harvard Medical School’s CME Online?
A: Credit from Harvard Medical School's Online CME is granted to physicians on a per-course basis. Upon successful completion of a course, physicians receive a certificate via e-mail for AMA PRA Category 1 credit™. In order to receive your certificate, you must complete all sections of the course.
Q: What will I receive to document the credit I have earned?
A: A certificate will be e-mailed to you within two weeks of completing a course:
Click the image to view a sample of the certificate
I never received
my certificate. What should I do?
A: Certificates are e-mailed within 2 weeks of completing a course. If you do not receive a certificate, please contact us.
Q: I registered for
a course where there are several cases. Do I have to complete all of the cases,
or can I take the course for partial credit?
A: You must complete all cases in order to get credit. Partial credit is not given for any modules.
Q: How can I find my state’s CME requirements?
A: An updated table of state-by-state CME requirements is maintained by the AMA.
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